AppleInsider · July 19, 2026 — 16:32
Genius Bar AI tools spark concerns over employee monitoring & evaluation
Apple is testing a new Genius Bar tool called Live Notes that transcribes and summarizes conversations with a customer, but employees are worried about how the tool might be used against them.Genius Bar employees may gain a new AI assistantArtificial intelligence has become a buzzword throughout the tech industry from both the consumer and employee perspective. Employees of any kind…
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