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MacRumors · November 9, 2026 — 04:28

Apple Store Subscription Sign-Up Controversy Exposed

Apple Store Subscription Sign-Up Controversy Exposed
Image: MacRumors

In a series of YouTube videos shared over the past two weeks, electronics technician and consumer rights advocate Louis Rossman has exposed a controversy in which some Apple Store employees have allegedly signed up customers for auto-renewing subscription trials for Apple One and other services without their informed consent. Here is how the process works at Apple Stores in the…

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